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Tips for Successful Conversations

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1. Back to basics: "Please" and "Thank You"

2. Ask for what you want: Requests, not complaints.

3. Presume a misunderstanding, not malice.

4. Keep the three sentence rule: Say three and STOP.

5. Speak for yourself: Use "I" messages.

6. If the way you're talking doesn't work, try a different way.

7. Use the "sandwich technique": Compliment, request, compliment.

And remember: Winning arguments in a marriage is over-rated. If you win, it just means you're married to a loser - and that's nothing to brag about!

– Bill Rucker

 

SUCCESSFULCONVERSATIONS

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Family Enrichment Inc. | 402.391.2477 | 820 S. 75 St. | Omaha, NE 68114